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Order Cancellation

All the cancellation should be done within 24hours to make sure the cancellation for a full refund is available. Beyond the time limit of 24hours, extra fees which values 20% of the order's cost will apply to cancellations even if the order has not been shipped. For those orders that have already shipped cannot be cancelled and will be treated as returns.

To cancel an order, you can get in touch with us by clicking live chat in the page or please send the E-mail to sales@cosmascot.com. The reference standard is according to the time we get your E-mail.